No, we do not currently offer direct wholesale accounts. We utilize a global distribution network to get our products from manufacturing to retail. You can find our complete list of partners by click HERE!

No, we do not currently offer direct wholesale accounts.
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We utilize a global distribution network to get our products from manufacturing to retail. You can find our complete list of partners by click <a href="https://www.ultrapro.com/pages.php?page=information_center">HERE</a>!

Does Ultra PRO offer wholesale accounts?

No, we do not sell directly to retail stores. Ultra PRO utilizes a distribution model to get products into hobby retail stores. We do not currently offer direct retailer accounts. Check out our partnered distributors listed HERE!. As a retailer, you

No, we do not sell directly to retail stores.
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Ultra PRO utilizes a distribution model to get products into hobby retail stores. We do not currently offer direct retailer accounts. Check out our partnered distributors listed <a href="https://www.ultrapro.com/pages.php?page=information_center" target="_self">HERE</a>!
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As a retailer, you can also stay up to date with Ultra PRO products and retailer promotions by joining the Official Ultra PRO Retailer Group on Facebook <a href="https://www.facebook.com/groups/ultraproretailers" target="_self">HERE</a>!&#xA0;
(Don&#x2019;t forget to answer the membership questions!)

Does Ultra PRO sell directly to hobby retail stores?

For Retailers:In our Distributor Partnership agreement, the Distributor agrees to provide credits to their Retailer Customers for verified manufacturer’s defects. As a result, the Retailer is supported to provide replacements or refunds for Ultra PRO

For Retailers: In our Distributor Partnership agreement, the Distributor agrees to provide credits to their Retailer Customers for verified manufacturer&#x2019;s defects. As a result, the Retailer is supported to provide replacements or refunds for Ultra PRO&#x2019;s manufacturer&#x2019;s defective items. Please note, items sold as-is may not be eligible for replacement per the retailer account agreement. If at any point a retailer has difficulty receiving a credit from their distributor sales rep for a verified manufacturer&#x2019;s defective item, they may escalate the issue to their distributor&#x2019;s customer support manager. If they continue to have difficulties, they can reach out to&#xA0;<a href="mailto:community@ultrapro.com">community@ultrapro.com</a>&#xA0;for additional support.&#xA0;&#xA0;When submitting a claim to your distributor for an Ultra PRO manufacturer&#x2019;s defect, please include the following:<ol><li style="font-weight: 400;">Photos demonstrating the defect</li><li style="font-weight: 400;">Photos of the packaging, including the barcode area</li><li style="font-weight: 400;">Quantity affected</li><li style="font-weight: 400;">Purchase order for the affected product</li></ol>&#xA0;For Distribution: Ultra PRO is proud to stand by our distribution partners, and our distribution agreement ensures that all our official distributors have a direct line to us in order to process refunds or replacements for defective products. Your sales account manager is available to process those requests monthly for your account.&#xA0;&#xA0;When submitting your claim to Ultra PRO, please include:<ol><li style="font-weight: 400;">All information provided by Retailer</li><li style="font-weight: 400;">WO/PO# from master carton&#xA0;</li></ol>

How do I get a replacement for defective items as a retailer?

Ultra PRO

Have a question about opening a wholesale account directly with Ultra PRO?

Retailer & Wholesale Questions

Wholesale & Custom Orders

Ultra Pro Retail Price Guarantee Policy

Why was my order cancelled?

How can I use coupons, promotions, and gift cards together?

What email address do restock notifications come from?

Why is everything out of stock?

How can I check when an out of stock item is available?

Which size shirt should I get?

Shopping on ultrapro.com

My order was Returned to Sender, what do I do?

My order's tracking isn't moving, is my order lost in the mail?

Consumer Return Policy

Shipping & Handling Policy

Do you ship internationally?

Order Issue - Missing or Damaged items

I received the wrong item; how do I fix this?

Is it possible to edit my order after it has been confirmed?

My order says "delivered", but I have not received it!

I have moved and need to change my address! How do I do that?

I was charged for my order, but I haven’t received my tracking number yet!

How long will it take to receive my order?

Shipping & Delivery

What is Afterpay and how does it work?

Can I pay with cryptocurrency?

My order did not go through but I have a pending charge on my credit card

How do refunds work?

I ordered the wrong items, can I return them?

How long does it take for a refund to be processed?

Billing

Do ultrapro.com gift cards expire?

How can I check the balance of my gift card?

Can I use my gift card in combination with my coupon code?

Can I use a gift card to buy another gift card?

Can I use more than one gift card on a single purchase?

Can I buy gift cards using a coupon code?

Can I buy an Ultra PRO gift card?

Gift Cards

What are PRO Points and how do I use them?

What are Ultra PRO Rewards and how do I sign up?

Ultra PRO Rewards / PRO Points

Can I still order customized nameplates from Ultra PRO?

How do I get a replacement for defective items?

I'm having an issue with an Amazon order, can you help me?

My Ultra PRO game is missing components!

How do I know which stores carry Ultra PRO?

Do you offer discounts for military, teachers, or any other special groups?

Orders & Customer Service

Do your storage containers offer UV protection?

What is the best way to store an autographed item to prevent fading?

Protection

What is the difference between a comic bag and a comic preserver?

What is the difference between 22 pt. and 24 pt. comic boards?

Comics & Prints

How thick is the material used to make Ultra PRO pages?

How many pages fit in your 3-Ring Albums?

Do thick cards fit in 9-pocket pages?

Do you make pages to hold toploaders, ONE-TOUCH, and Graded Slabs?

When did you change the inner cover material on the Pokémon Premium PRO-Binders?