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Is it possible to edit my order after it has been confirmed?Updated 9 months ago

Unfortunately, this is not possible as we unable to change the payment authorization amount for your order after it has been confirmed.

 

However, we know you need the new treasure you found, so you can either place another order or you can cancel your existing order and create a new one. We can cancel an order up until the time that it ships. If you wish to cancel your order, you will need to click the “Help” icon below and follow these steps:

  1. Select "Help with My Order"
  2. Fill in your name, email address, order ID
  3. Select the website where you placed the order
  4. Select "Cancel my order"
  5. In "Additional Details" please provide a brief reason for cancelling the order

Allow 24 hours for our team to respond to your request - if ordered on the weekend or a holiday, our team may process your request on the next business day. 

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