I received the wrong item; how do I fix this?Updated 22 days ago

We're sorry that happened and would love to get this corrected for you! Please click the “Help” icon below and follow these steps:

1. Select "I have a question about my order"
2. Select "There is something wrong with my order."
3. Add your Order Number and any other details that may help
4. Attach any photos you have demonstrating the issue including:
   • Photo of the damaged item, showing the damage
   • Photo of the shipping box & shipping label
   • Photo of the packing slip
   • Photo of all of the items you received
5. Allow our team a few business business days to process your request

Please allow a 24-48 hours for our team to review your request and reach out the warehouse for a corrective shipment. We will work with you to get the correct item sent out to you or a refund or credit if the item is no longer available.